With over 10 years of experience in the Mortgage industry, Taylor Walden joins the CORE Region of USA Mortgage as Assistant Operations Manager. Professionally, Taylor is most passionate about empowering others. Her leadership qualities ensure her teammates understand their purpose and how important each employee is to the team.
Taylor graduated from West Texas A&M University with a Bachelor’s in Business Administration and Master of Science in Finance & Economics. She is honored to serve as the Vice President for the WTAMU Alumni Association Board of Directors. Her studies, focusing on strategic management, data analysis, & organizational behavior, have given her a resolute mindset to understanding clients’ and team members’ true needs and goals.
Taylor is proud to be married to a United States Marine (she is also the daughter of two US Marines!). When she is not working, she enjoys fitness activities, baking special-occasion cakes, building high power rockets, and traveling.
“Continuous effort – not strength or intelligence – is the key to unlocking our potential.”
Jessica Munoz serves as Loan Processor for The CORE Team. She has many years of experience within mortgage, banking and accounting industries, and has a keen eye for detail and a hardworking nature. Jessica is passionate about helping home buyers with their home purchases and strives to be a reliable resource, always willing to help. With her knowledge, attention to detain and willingness to go the extra mile, Jessica has assisted many home buyers with their dream of home ownership.
Jessica earned a Bachelor of Science from West Texas A&M University and a Master of Science in Business Administration from Liberty University, Lynchburg, VA. She is very proud that she completed her undergrad degree and finished grad school while working full time. When she is not working, Jessica enjoys spending time with her family and her English pointer named Colby. She is an avid animal lover and enjoys all aspects of music.
Angela Wilson serves as Loan Processor for The CORE Team. With more than 15 years of mortgage industry experience, a keen eye for detail and a hardworking nature, she has helped facilitate successful outcomes for many clients. Angela knows the ins and outs of this complex business and is well versed in what’s required for approvals on all types of loans including VA, FHA and conventional. She goes above and beyond, doing everything possible to get a “yes” for her buyers. Angela’s excellent work earned her a Processor of the Year award from Citi in 2011.
When she’s not in the office, Angela spends her time playing with her children and staying fit. She enjoys giving back to her community by volunteering with the homeless. She is proud of her strong faith which she credits with guiding her—both personally and professionally—to treat others with respect and compassion regardless of their personal or professional status.
Gil Martinez is a dedicated mortgage professional that has been in the industry for 18 years. As a Loan Processor for The CORE Team, Gil has the necessary expertise and knowledge of everything needed to move the client’s file through fast and efficiently to make the closing happen without a holdup. Whether you seek to purchase your dream home or refinance your mortgage, Gil ensures you experience professionalism and outstanding customer service through the entire loan process.
Gil places immense value on the role as a Loan Processor and the part he plays in assisting clients realize their dream of homeownership. He leverages his understanding of numerous mortgage products, underwriting, and the current RESPA laws to give his clients essential education about the process. Gil is well known for his strong work ethic, a positive attitude, and willingness to go over and above to give his clients the best experience possible.
When Gil is not working, he enjoys working out, going to TX Ranger Games, traveling, cooking out with friends & family, and movies.
As a Mortgage Loan Closer for The Core Region, Christie Lambert conducts a comprehensive analysis of your loan file to ensure you have a stress-free experience. She has been a mortgage lending professional for over 12 years and has specialized in closing and funding for 9 years.
Through strong determination and commitment to turning her clients’ real estate dreams into reality, Christie has consistently emerged as one of the top closers in the entire company. An avid team player, Christie collaborates with internal employees and is known for bringing her positive, upbeat attitude to all situations. Throughout her career, Christie has set a strong track record for being an idealistic leader, developing and mentoring staff, and providing outstanding customer service within the organization. These attributes have led to a positive, professional influence on both colleagues and clients.
At the core of Christie’s competency is her keen focus on detail that has fueled her stellar performance. She is renowned for being thorough and meticulous at her work and for being highly effective at multi-tasking. When she’s not working, Christie enjoys spending time with her husband and daughter, traveling and volunteering at her daughters school.
As a customer-focused Loan Processor, Nikki Williams is committed to providing a personalized and exceptional experience for her cleints. She leverages her 5 years’ experience in loan processing to give home buyer’s a seamless transaction in the pursuit of their homeownership goals.
Spirited, passionate and driven by a passion for service, Nikki takes it as an honor to make a difference in people’s lives. Her enthusiasm and compassionate guidance have enabled her to build solid and lasting relationships that have been instrumental in her career success. She believes that timely and effective communication is the key to a beneficial partnership. Whether in person or over the phone, she serves with a smile on her face and a willingness to assist. A team Player, Nikki is always willing to lend a hand and go the extra mile to achieve her company’s and client’s objectives.
When she is not serving her clients, Nikki loves spending time supporting her daughter’s passions of speaking, debating and acting. Nikki couldn’t be more proud of her daughter, who has been recently signed by a talent agent and booked for 3 major commercials.
With over 40 years of experience in the mortgage industry, Linda Hevelone stands out as a meticulous professional, an astute analytical thinker, and an efficient problem solver. Working as a Mortgage Underwriter IV with The CORE Region at USA Mortgage, Linda has enjoyed the satisfaction of analyzing risk and working closely with her team.
Through a continuous effort to improve her knowledge of the industry through training, Linda is exceptionally knowledgeable about all aspects of the mortgage business from retail and wholesale, origination, servicing, and more! Linda is renowned for her unrivaled capacity to give clients and internal partners up-to-date information and thoroughness in crosschecking details, which is the core of her efficacy.
An impressively hands-on Mortgage Underwriter and a purist of her make-sense philosophy, Linda works closely with her team, takes the bulk of the work, and tackles all the pain points, thinking outside the box to ensure they have a seamless experience. From the inception of the process to the closing phase, Linda communicates continually with her team, offering essential advice and support. She is very orderly in multiple guidelines, strong in staff appraisals, and working with other relevant professionals and colleagues to guarantee a timely closing.
Linda’s kind and warm personality and great listening skills make a positive difference for both clients and co-workers. In her spare time, Linda enjoys gardening, crafting and most of all spending time with family and her pets.
Claudia Torres is a born and raised Texan, devoted wife and mother of two. She has lived in the DFW area for 24 years. As a long life resident of Dallas, Claudia has witnessed the tremendous change and growth that’s transformed the area into one of the most sought after destinations. Buying her first home with her husband in the DFW area ignited Claudia’s interest in real estate and mortgage. As a Processing Assistant for USA Mortgage, Claudia will use her industry knowledge to engage with the entire Operations team in order to increase effectiveness and productivity for both internal and external customers.
Claudia has a passion for meeting new people and developing a strong relationship with everybody she meets. “The number one priority for me is the customer experience. Buying a home is one of the most memorable occasions in most people’s lives and my goal is to be available and provide the best experience possible- every time.”
With nearly 3 years of experience in the mortgage industry, Jessika Miller joins the CORE Team as a Loan Processing Assistant. In this role, she is responsible for working with the operations team during loan set up and processing to ensure a smooth and efficient process throughout the transaction. Jessika places immense value on the home foundation and the role she plays to help her clients acquire their dream home.
She attended the College of Canyons from 2012 to 2014 and Brandman University from 2014 to 2016. Jessika’s academic background is in Liberal Arts & Science, Communications, and she has taken numerous Mortgage Loan Officer (MLO) courses.
Jessika’s great passion for meeting new people is the foundation of her strong record with customer satisfaction. She excels at forming trusting relationships with her clients, making the process easy and fun both for her and the people she serves. This attribute, coupled with her mastery of the loan process and a keen emphasis on communicating regularly with her clients, makes Jessika stand out among her peers. When she is not working, Jessika enjoys time with family and working on DIY projects.
As a Processing Assistant for The CORE Team, USA Mortgage, Kelly Grant plays an important role in the organization by performing a number of activities related to the company’s Regional Operations functions. She assists the team of Loan Processors by reviewing files, ordering documents and many other tasks required to prepare mortgage loans for underwriting and closing. Kelly’s willingness to learn new things and her strong attention to detail make her an incredible asset to the ever growing Regional office.
Kelly’s true passion is helping others, especially children with special needs. Her gracious heart and warm attitude leave a positive impact on people she serves both personally and professionally. When she is not hard at work, Kelly enjoys spending time with her family and friends. She and her husband are excited to welcome their first child in 2020.
Meredith Hudson Quach joined USA Mortgage in 2019 as the Regional Marketing Manager for the CORE Region. With over 15 years of Marketing and Executive Level Management experience, she is responsible for the digital and content marketing strategy integrated strongly with community relations and business development strategies for each market within the region.
Meredith graduated from The University of Texas at Austin in 2005 then accepted an internship with a law firm in Valencia, Spain. From there, her studies led her to Paris, France where she obtained an International MBA with her thesis published in Microfinance Marketing. After returning to the US, she quickly climbed the Corporate ladder and became the National Director of Marketing for one of the largest mortgage companies in the country.
Coming from a family of entrepreneurs, the drive to build something better for the communities she serves, and her strong integrity have contributed to her success in leadership roles. In 2016, Meredith became her own trailblazer and brought her passion for small business entrepreneurship to life. She pioneered her own Marketing Consulting Firm, True Moxie, and empowers other companies and colleagues to use their unique story to positively make a difference in the world.
In her free time, Meredith enjoys spending time with her family, traveling and all things University of Texas – Hook ‘Em Horns!